How often are the Oil Price Watch portals updated?
The Consumer Council monitors auto-fuel prices and discount promotions provided by oil companies daily, and updates the portal accordingly. However, the information displayed on this portal is not updated in real time. The latest auto-fuel prices and discount promotions as provided by the respective oil companies shall prevail. (except statutory holidays)
What is pump price?
Pump price refers to the auto-fuel price sold to consumers without taking into account duty and walk-in discount. Oil companies generally display such information on prominent price information boards at auto-fuel stations and on their websites.
What is walk-in discount?
Walk-in discount refers to (i) instant discounts available to consumers upon purchase; or (ii) discounts available to consumers prepared to complete a membership / loyalty card form at no charge.
What is free upgrade promotion? How is it reflected on the Oil Price Watch portals?
Free upgrade promotion refers to a common type of discount provided by oil companies from which consumers can enjoy premium petrol at the price of standard petrol.
Such promotion is reflected on the portals in accordance with the oil company’s practice. If you wish to know whether there is free upgrade promotion today or in the next few days, information can be found in the “Discount & Promotion” module on the Oil Price Watch Website and the Oil Price Watch App.
Depending on the oil company’s practice, the discount is offered by reducing the pump price of premium petrol to that of standard petrol or increasing premium petrol’s walk-in discount such that the net prices after walk-in discount of both standard petrol and premium petrol are at the same level.
Such promotion is reflected on the portals in accordance with the oil company’s practice. If you wish to know whether there is free upgrade promotion today or in the next few days, information can be found in the “Discount & Promotion” module on the Oil Price Watch Website and the Oil Price Watch App.
What is the format of files downloaded from the Oil Price Watch portals?
- PDF format
- Weekly Discount and Promotion: https://oil-price.consumer.org.hk/en/weekly-discount
- Past auto-fuel price trend: https://oil-price.consumer.org.hk/en/trend/past-auto-fuel-price-trend
- CSV format
- Auto-fuel price after walk-in discounts less duty (if any): https://oil-price.consumer.org.hk/en/chart
What are the recommended operating systems and/or browsers for accessing Oil Price Watch?
Oil Price Watch Website
- Recommended operating systems: (a) macOS 13 or later; (b) Windows 10 or later
- Recommended web browsers: (a) Chrome 120 or later; (b) Microsoft Edge 120 or later; (c) Safari 15.4 or later; (d) Firefox 94 or later
Oil Price Watch App
- Recommended mobile operating systems: (a) Android 8.0 or later; (b) iOS 15 or later.
How can I subscribe to receiving price and discount updates?
If you wish to receive email updates, please fill in an online form at https://oil-price.consumer.org.hk/en/subscription.
If you wish to receive push notifications, you may click on the settings icon at the top right corner of the Oil Price Watch App to enter the settings page where you may enable push notifications and choose your preferences.
How can I unsubscribe to receiving price and discount updates or update my preferences?
For email subscribers, if you wish to opt-out from receiving emails or update your preferences, (a) you may click the link included in the notification email and fill in an online form or (b) you may also contact us by email: oil-price-watch@consumer.org.hk.
For mobile subscribers, you may click on the settings icon at the top right corner of the Oil Price Watch App to enter the settings page where you may disable push notifications or update your preferences.
How can I contact the Council regarding matters on the Oil Price Watch portals?
If you encounter errors while using the portals, discover information on the portals is different from the actual situation, or wish to express any comments, please contact us by email: oil-price-watch@consumer.org.hk.
In submitting this email, you agree that the information supplied and personal data (if any) may be used for the purpose(s) of (a) processing your enquiry; (b) improving the content of Oil Price Watch Website and Oil Price Watch App (the Oil Price Watch Portals); and/or (c) other related purposes.